Refund Policy

We value your satisfaction and strive to provide the best possible service. If for any reason you are not fully satisfied with your purchase, you may request a refund under the following conditions:

• Refund requests must be submitted within 14 days of purchase.
• We may only refund if the mistake was on our side for the service we offered to you.
• Services already rendered or partially completed may be eligible for a partial refund at our discretion.
• Spiritual products or traditional healing content are non‑refundable once accessed.
• To initiate a refund, please contact us at drmoosa@hotmail.com or refer to the disclaimer page for more details.
• Approved refunds will be processed within 5–10 business days to your original payment method.

We are committed to handling all refund requests fairly and transparently.